Job Description

Job Title: Customer Support Executive - Ahmedabad

Summary:
We are seeking a dynamic and experienced Customer Support Executive to join our team in Ahmedabad. The ideal candidate will have 1-3 years of experience in a customer support role and will be responsible for providing exceptional customer service to our clients. This position requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.

Roles and Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner Provide product information and support to customers via phone, email, and chat Collaborate with other team members to ensure customer needs are met Maintain accurate records of customer interactions and transactions Identify and escalate priority issues to the appropriate team members Assist with customer feedback and suggest improvements to enhance the customer experience Stay up-to-date on product knowledge and company policies


Qualifications:Bachelor's degree in Business Administration or related field 1-3 years of experience in a customer support role Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work in a fast-paced environment and multitask effectively Proficiency in Microsoft Office and CRM software Knowledge of customer service best practices


If you are a customer-focused professional with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity to join our team in Ahmedabad.