Answer phones, emails
Schedule customer service appointments.
Respond to customer service issues.
Correspond quickly and accurately between employees in the field, the management team, and customers.
Follow and help improve our 5-star customer service processes.
Work within the CRM to accurately track customers, appointments, parts, and equipment.
Help fulfill warranty, invoice, and other customer paperwork activities.
Work as a team and support the team members around you.
Work independently and get the job done right the first time.
Think on your feet and bring solutions to the problems at hand.
Be on time always, and be able to speak confidently with customers.
Be willing to give and receive feedback to improve yourself, your team, and the company.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
* Provident Fund
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