Customer Support (e Commerce / Online)

Year    Kollam, KL, IN, India

Job Description

Responsibilities:

Assist customers with inquiries via phone (Whats app), Insta, and all online platform. Process and track customer orders, refunds, and exchanges Resolve customer complaints and issues promptly and effectively Provide product information and recommendations Collaborate with other departments to resolve complex issues Maintain detailed and accurate customer records Identify and report trends in customer feedback Support the continuous improvement of customer service processes
Qualifications:

Strong communication and interpersonal website skills Previous experience in customer service or E-commerce preferred Basic computer literacy and familiarity with CRM systems Ability to work in a fast-paced environment
Contact: 8592979791 + Looking for immediate Joiners

Welcome to our team.

Job Type: Full-time

Pay: From ?16,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4938460
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kollam, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year