Customer Support & Documentation Executive

Year    TN, IN, India

Job Description

for a Documentation Executive - Freight Forwarding (LCL & FCL):

Position: Documentation Executive

Industry: Logistics & Freight Forwarding

Experience Required: 1-2 years (Freight Forwarding Industry)

:

We are seeking a detail-oriented and proactive Documentation Executive to manage LCL and FCL shipment execution, coordinate across departments, and ensure end-to-end operational efficiency.

Key Responsibilities:

1. Shipment Execution & Coordination:

- Handle LCL and FCL shipments from booking to final delivery at destination.

- Act as a coordinator between inbound and outbound teams.

2. Documentation & Compliance:

- Prepare and verify shipping documents (HBL/MBL, Invoice, Packing List, Checklist).

- Ensure documents comply with customs and regulatory requirements.

3. Quotation & Pricing:

- Prepare accurate quotations for both customers and overseas agents/forwarders.

- Coordinate with sales and pricing teams for rate finalization.

4. System Handling:

- Operate freight forwarding/logistics software efficiently.

- Ensure timely and accurate system updates for shipment milestones.

5. Vendor & CHA Coordination:

Liaise with CHA, transporters, and other vendors to ensure smooth movement.

- Follow up on checklist completion and compliance procedures.

6. Reporting & Communication:

- Maintain records of all shipments and update clients on status.

- Handle escalations and coordinate for quick resolution.

Desired Candidate Profile:

- 1-2 years of experience in freight forwarding/logistics industry.

- Strong knowledge of LCL/FCL operations, documentation, and customs process.

- Excellent communication and coordination skills.

- Proficiency in MS Office and logistics software (ERP/TMS).

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,550.96 per month

Benefits:

Provident Fund
Work Location: In person

Expected Start Date: 20/08/2025

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Job Detail

  • Job Id
    JD4022053
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year