Job Description

Organization:

Wheelson Logistics (https://wheelson.in/)

Work Location:

Mogappair East, Chennai

Role:

Customer Support / Customer Champion

To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction.

Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base.

Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues.

Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance

Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift Weekend availability
Work Location: In person