Job Description

Job Title: Customer Support Coordinator

Salary: ₹12,000 - ?20,000 per month

Job Type: Full-Time

Shift: Fixed Shift

Weekly Off: Rotational

Experience: Freshers & Experienced

Education: Undergraduate / Graduate

Location: Mohali

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Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Coordinators. This is an excellent opportunity for freshers or candidates with prior customer service experience to build their careers in a supportive environment.

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Responsibilities:

Handle customer queries via phone, email, or chat Provide accurate information and resolve issues promptly Maintain customer records and update CRM systems Escalate unresolved issues to the appropriate team Ensure customer satisfaction through professional communication
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Requirements:

Fluency in English (spoken and written) is a must Basic computer knowledge and good typing speed Strong communication and problem-solving skills Ability to work in a fast-paced environment Willingness to work with a rotational weekly off schedule Freshers are welcome; training will be provided Minimum qualification: Undergraduate or Graduate
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Perks & Benefits:

Fixed shift (no night shift) Growth and learning opportunities Friendly team culture
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How to Apply:

Click on Apply Now or send your resume to 9915318281

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

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