Job Description

Company:

Zen Furniture

Location:

Coimbatore

Experience:

1-4 years

Industry Preference:

Interior Design / Furniture / Architecture

Role Overview

Zen Furniture is looking for a

Client Coordination & Customer Support Executive

who will manage client communication, schedule meetings, support sales teams, and represent the company in client-facing interactions.
This role includes coordinating with clients, fixing appointments for the Sales Team & Directors, and providing excellent customer support during pre-sales interactions.
Candidates with an interior-design background are preferred.

Female candidates are strongly encouraged to apply due to client-facing requirements.

Key Responsibilities

Handle inbound and outbound communication with clients professionally. Fix appointments and schedule meetings between clients, sales teams, and company directors. Meet clients when required and represent Zen Furniture with confidence and professionalism. Maintain strong customer relationships and follow up on inquiries. Assist the sales team with pre-sales activities, documentation, and coordination. Maintain calendars, prepare meeting briefs, and ensure smooth communication flow. Provide product and service information related to interiors and modular furniture. Maintain customer databases, track follow-ups, and ensure timely responses. Support in showroom walk-ins, client presentations, and hospitality during meetings. Build strong networking and rapport with clients, designers, architects, and vendors.

Requirements

1-4 years experience

in customer support, client coordination, front office, or sales support.

Strong communication skills

(English & Tamil essential; Hindi is a plus).

Excellent presentation, grooming, and interpersonal abilities.

Ability to meet clients and represent the company professionally. Strong networking capability and relationship-building skills. Background in

interior design / furniture industry

strongly preferred. Proficiency in MS Office, email handling, and scheduling tools. Organized, confident, and proactive.

Personality & Professional Traits

Pleasant personality and professional appearance Confident in face-to-face client interactions Excellent customer-handling attitude High level of responsibility and confidentiality

What We Offer

Attractive salary + incentives Professional work environment Opportunity to work closely with senior management Exposure to interior turnkey projects and premium clients
Job Type: Full-time

Pay: ₹8,868.02 - ₹28,365.00 per month

Work Location: In person