Job Description

Organization:

Wheelson Logistics (https://wheelson.in/)

Role: Customer Support / Customer Champion

Work Location:

Coimbatore (63 Duraisamy Nagar, Civil Aero, Coimbatore 641014)

Key Responsibilities:

To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction.

Obtaining referrals from existing customers based on the quality of service provided.

Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base.

Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues.

Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance

Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?30,000.00 per month

Work Location: In person