Job Description

Job Title: Customer Support Associate - Acer Process

Location: Work from Office

Job Type: Full-time

About the Role:

We are hiring enthusiastic and customer-focused individuals for the Acer Process. The ideal candidate should have good English communication skills and be willing to work in a rotational shift environment.

Eligibility Criteria:

Qualification:

B.Com, BBM, B.Sc, B.A, Diploma, BCA

(Note: BE/B.Tech candidates are not eligible for this process)

Languages Required:

Hindi and English (Both mandatory)

Versant Level:

Minimum Level 5

Working Days: 6 days a week

Shifts:

Females: 7:00 AM - 8:00 PM (Rotational) Males: 7:00 AM - 12:00 AM (Rotational) Week Off: 1 rotational off

Compensation:

Fresher: ₹22,000 CTC per month Experienced: Up to ₹25,000 CTC per month Quarterly Bonus: ₹4,215

Key Responsibilities:

Handle customer queries efficiently via call/chat/email. Provide accurate information and resolve issues promptly. Maintain customer satisfaction by delivering professional service. Meet performance targets and adhere to quality standards.

Requirements:

Excellent verbal and written communication in English. Good interpersonal and problem-solving skills. Willingness to work in rotational shifts. Immediate joiners preferred.
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person

Speak with the employer

+91 6370721310