Job Description

We are hiring a

Customer Support Executive

for our

Domestic Voice Process

. The ideal candidate should have good communication skills, a customer-centric attitude, and the ability to handle customer queries efficiently.

Key Responsibilities

Handle incoming customer calls/messages and resolve queries. Provide accurate information and maintain a positive customer experience. Log customer interactions in the system. Follow up on customer issues where necessary. Meet daily/weekly targets assigned by the team lead. Maintain professionalism and adhere to company policies.

Requirements

Good communication skills in

Hindi & English

. Basic computer knowledge. Fresher/experienced candidates can apply. Should be comfortable with rotational shifts. Immediate joiners preferred.
Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:

Provident Fund
Application Question(s):

What is your salary Expectation ?
Education:

Bachelor's (Preferred)
Experience:

Customer support: 1 year (Preferred)
Language:

English (Preferred)
Location:

Kolkata, West Bengal (Preferred)
Shift availability:

Day Shift (Preferred)
Work Location: In person