Job Description

Responsibilities

Obtaining and updating lists of individuals' contact details.

Recording all successful and unsuccessful attempts.

Make outbound calls to clients/customers as per the provided list.

Maintain and update call records in the database/CRM.

Achieve daily/weekly/monthly calling and conversion targets.

Build and maintain positive relationships with customers.

Escalate unresolved issues to the appropriate department.

Requirements

Minimum 1 years of experience as a caller, telecaller, or in a similar role (freshers may also apply if applicable).

Excellent verbal communication skills in [English/Hindi/Bengali].

Good listening skills and ability to handle objections professionally.

Basic computer knowledge (MS Office, CRM tools, data entry).

Ability to work independently and as part of a team.

Target-driven with a positive attitude and customer-first approach.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Health insurance * Provident Fund