where you will handle customer queries over calls, provide timely resolutions, and ensure excellent service delivery.
Responsibilities
Handle inbound/outbound international calls.
Resolve customer queries and escalate complex issues.
Maintain call records and ensure SLA adherence.
Deliver high-quality customer service with clear communication.
Eligibility
Minimum 6 months of experience in Voice Process (International preferred).
Excellent English communication skills (no MTI/RTI).
Education: Graduate / Undergraduate.
Salary & Benefits
?29,000 CTC (Based on experience).
5.5 days working, rotational shifts & offs.
Cab facilities: Odd-hour cabs for females, ?180/day allowance for males.
Job Type: Full-time
Pay: ₹20,000.00 - ₹29,000.00 per month
Benefits:
Provident Fund
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Education: