Job Description

Customer Support Associate - Voice & Chat (Vivint International Process)

Location:

Sector 30, Gurugram, Haryana

Salary:

?

31,000 CTC/month

+ Incentives (Earning potential up to ?34,000 CTC/month)

Joining:

Within 10 Days

Job Overview

We are seeking enthusiastic and customer-focused

Customer Support Associates (Voice & Chat)

to join our team for the

Vivint International Process

. The role involves interacting with international customers, resolving queries, and providing technical troubleshooting support. Candidates must have prior experience in international voice or chat processes and strong problem-solving abilities.

Key Responsibilities

Handle customer queries through inbound voice and chat channels. Diagnose and troubleshoot technical issues related to customer devices or systems. Deliver timely, accurate, and effective solutions to customer concerns. Maintain a high standard of customer satisfaction and professional communication. Follow all process guidelines, quality standards, and performance metrics.

Requirements

Education:

Graduate or Undergraduate (any stream).

Experience:

Minimum

6 months

of international voice or chat process experience (mandatory).

Technical Skills:

Strong hands-on experience in technical troubleshooting. Excellent verbal and written communication skills in English. Willingness to work in

rotational shifts

.

Benefits

Salary up to

?34,000 CTC/month

+ attractive incentives.

Both-side cab facility

provided. Paid training with continuous career and skill growth opportunities. Supportive, positive, and growth-oriented work culture.
To Apply Whatsapp CV -

+91 9560932363

Job Types: Full-time, Permanent

Pay: ?28,000.00 - ?31,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person