Job Description

Customer Support Associate - Voice & Chat (Vivint Process)

Location:

Gurgaon

Salary:

?31,000 CTC/month + Incentives

Joining:

Within 10 Days

Job Overview:

We are looking for enthusiastic

Customer Support Associates (Voice & Chat)

to join our team for the

Vivint International Process

. The ideal candidate will have prior experience in handling international customers and must possess strong

technical troubleshooting

skills to resolve customer queries efficiently.

Key Responsibilities:

Handle customer queries via

voice and chat support

for an international process. Diagnose and resolve

technical issues

related to customer systems or devices. Ensure timely and accurate responses to all customer concerns. Maintain a high level of

customer satisfaction

through professional communication. Adhere to process guidelines, quality standards, and performance targets.

Requirements:

Education:

Graduate or Undergraduate (any stream).

Experience:

Minimum

6 months of international chat or voice process

experience (mandatory).

Technical Skills:

Must have hands-on experience in

technical troubleshooting

. Excellent

verbal and written communication

skills in English. Ability to work in rotational shifts.

Benefits:

Salary:

?31,000 CTC/month + Attractive Incentives

Both-side cab facility

provided

Paid training

and continuous

career growth opportunities

Positive and growth-oriented work culture
To Apply - Call

HR Saqib - +91 8273680523

/ Email -

mohammad.saqib@visionaryhire.com

"Subject - Applying for

Customer Support Associate - Voice & Chat (Vivint Process)

"

Job Types: Full-time, Permanent

Pay: Up to ?31,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

International voice process: 1 year (Required)
Language:

English (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person