Job Description

Job Title:

Customer Support Executive - International Voice Process

Location:

Noida (Work from Office)

Job Type:

Full-Time

Eligibility Criteria:

Graduates (Freshers)

- Eligible

Undergraduates

- Minimum

6 months of BPO Voice experience

required

B.E / B.Tech Freshers

- Not eligible

Experienced Candidates

- Minimum

6+ months International BPO Voice experience

required

Salary & Benefits:

25,000 - 29,000

Both-side cab facility

available (within

30 km radius

of Noida office)

Key Responsibilities:

Handle inbound/outbound voice calls for an international process. Provide accurate information and effective solutions to customer queries. Maintain professional communication and ensure high customer satisfaction. Follow standard operating procedures and quality guidelines. Document call details and feedback accurately in the system.

Required Skills:

Excellent

English communication skills

(both verbal and written). Strong

customer service orientation

with problem-solving ability. Ability to work in

rotational shifts (including night shifts)

. Basic computer knowledge and typing proficiency.

Additional Information:

Work Mode:

Work from Office (WFO)

Process Type:

International Voice - Customer Support

Interview Rounds:

HR Round ? AMCAT / Communication Assessment ? Operations Round

Immediate Joiners Preferred

Share Your Updated CV to: alka@infiniserveitsolutioninc.com

Contact No. - 9430856675

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?29,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

How soon you can join If Selected?
Education:

Bachelor's (Required)
Language:

English (Required)
Work Location: In person