Job Description

A Customer Support Associate is a professional who is responsible for providing assistance and information to customers regarding a company's products and services. They are often the first point of contact for customers and play a crucial role in maintaining customer satisfaction and loyalty.Responsibilities of a Customer Support Associate include addressing customer inquiries through various channels, resolving issues and escalating them when necessary, maintaining customer records, providing customer education, gathering feedback, and collaborating with other teams.
Essential skills for a Customer Support Associate include strong communication, problem-solving abilities, empathy, patience, time management, attention to detail, a customer service orientation, and adaptability. This overview provides a general understanding of the Customer Support Associate role, but specific requirements can vary depending on the company, industry, and the particular focus of the support position.

Job Type: Full-time

Pay: ?12,000.00 - ?16,000.00 per month

Benefits:

Cell phone reimbursement Health insurance
Language:

English (Required) Hindi (Preferred)
Work Location: In person

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