Job Description

We're Hiring: Customer Support Associate (Voice Process) | Noida SEZ

Dear Connections,

An excellent work opportunity awaits you!

We're looking for Customer Support Associates (Voice Role) with excellent English communication skills for immediate joining.

Location: Tech Mahindra New Building, Noida SEZ sector 81

Work Mode: On-site

Shifts: 24x7 (US window)

Cab Facility: Both sides

Salary: As per market standards

Role Objective:

To assess, understand, and resolve customer queries efficiently through voice support.

What We're Looking For:

? Excellent verbal communication in English

? Understanding of key customer service principles (empathy, first call resolution, C-SAT)

? Basic computer, internet, and telecommunication knowledge

? Problem-solving mindset and ability to manage escalations

? Flexible to work night shifts, weekends, and holidays

Eligibility:

Qualification: Any graduate

Experience: Minimum 6 months in Domestic/International process

If you or someone you know fits the bill, please share relevant resumes only at:

mahak.srivastava@techmahindra.com

Job Type: Full-time

Pay: ?8,703.07 - ?33,251.91 per month

Application Question(s):

Are you an immediate joiner?
Language:

English (Preferred)
Work Location: In person

Speak with the employer