Customer Support Associate

Year    TN, IN, India

Job Description

Call and follow up on

leads received from Meta Ads (Facebook & Instagram)

. Understand the customer's needs (furniture type, budget, size, design preference). Share product details, offers, and showroom information. Convince customers to

visit the showroom

or

book furniture orders

online. Maintain accurate records of all calls, responses, and conversions. Coordinate with the

sales team

for appointments and follow-ups. Report daily on

lead status

, including hot, warm, and cold leads. Provide feedback on

lead quality

to the marketing team. Excellent verbal communication in [English/Tamil/Hindi/Regional Language.
Job Type: Full-time

Pay: ₹9,000.00 - ₹30,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4498345
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year