Job Description

Job title

: Customer Servive Executive

Location

: REMOTE | (US SHIFT)(only local candidates preferred)

Job type

: Full-time

Shift Timing

: 5:00 PM to 2:00 AM IST (US Time Zone Support)

Job summary:

We are seeking a proactive and customer-focused Customer Service Executive to manage load booking and handle outbound sales calls for clients in the US logistics industry. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently during US business hours.

Qualifications and skills:

Min. 1 year experience in customer service, BPO, sales, or US logistics
Excellent verbal and written English communication skills.
Familiarity with CRM systems and spreadsheets (preferred)
Strong organizational and time management skills
Ability to work independently in a remote setup
Salary as per industry standards based on experience

Key Responsibilities:

Handle inbound/outbound calls for load booking and coordination
Make outbound sales calls to trucking companies and logistics partners
Provide real-time support to clients, drivers, and dispatchers
Ensure timely updates and confirmations for shipments
Build and maintain customer relationships
Meet daily booking targets with sales/ops team
Ensure customer satisfaction

Interested candidates can share their resume through hr@udiglobal.in or whatsapp / call -8870000593 PRIYADHARSHINI (HR)

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Language:

English (Preferred) Hindi (Preferred)
Work Location: Remote

Speak with the employer

+91 8870000593