Job Description

Responsibilities Customer Service Responsibilities list:

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Job Types: Full-time, Fresher

Pay: ₹20,123.73 - ₹34,983.23 per month

Benefits:

Commuter assistance Flexible schedule Internet reimbursement Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

English (Required) Hindi (Required)
Work Location: In person

Expected Start Date: 15/05/2025