Customer Support Associate (retail)

Year    KL, IN, India

Job Description

Key Responsibilities

:

Greet walk-in customers and build strong customer relationships. Understand customer needs, explain product features, and recommend suitable solutions. Drive sales conversion through excellent product knowledge and consultative selling. Handle customer queries, manage objections, and ensure high levels of customer satisfaction. Manage in-store displays, stock upkeep, and ensure the store is customer-ready at all times. Follow up with customers on inquiries, quotations, and post-sale services. Capture customer data accurately in the CRM for follow-ups and relationship management. Achieve sales targets and contribute to store performance.

Desired Candidate Profile

:

Graduate in any discipline. 1-3 years experience in premium retail, furniture, mattress, or consumer durables is preferred. Strong communication and interpersonal skills. Customer-focused attitude with a consultative approach to sales. Fluency in English and local language. Positive attitude and willingness to learn.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

English (Required)
Work Location: In person

Speak with the employer


+91 9768821892

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Job Detail

  • Job Id
    JD3906397
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year