Handle Queries, Requests & Complaints from customers
Ensuring end to end resolution
Significant improvement in customer experience
International voice/non-voice process
Escalate unresolved queries and maintain records
Job Types: Full-time, Fresher
Pay: ₹14,000.00 - ₹38,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer support: 1 year (Preferred)
Language:
English (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
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