Customer Support Associate

Year Nagpur, Maharashtra, India

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JOB DESCRIPTION :-

Maintains customer relationship by responding to inquiries; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer\xe2\x80\x99s understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers\xe2\x80\x99 accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.

Job Type: Full-time Salary: \xe2\x82\xb912,000.00 - \xe2\x82\xb925,000.00 per month Schedule:

Ability to commute/relocate:

Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

Language:

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