Job Description

Job Title: Customer Service Executive

Location: Ground Floor, Chinar Incube Business Center, Hoshangabad Road, Bhopal

Company: Magnum Group

Job Summary:

We are looking for a dynamic and customer-focused Customer Service Executive to join our growing team at Magnum Group. The ideal candidate will be responsible for delivering exceptional service experiences to customers by addressing inquiries, resolving complaints, and providing accurate information about our products and services.

Key Responsibilities:

Handle inbound and outbound customer calls in a professional and courteous manner

Resolve customer queries and complaints efficiently

Maintain accurate records of customer interactions

Provide information about products, services, and policies

Follow up on customer interactions to ensure satisfaction

Meet quality assurance standards and KPIs

Eligibility Criteria:

Graduate in any discipline

Minimum 6 months of experience in a customer service role (mandatory)

Excellent communication and interpersonal skills

Ability to handle pressure and multitask effectively

Proficiency in English and Hindi

Salary & Benefits:

Salary: ₹16,000 + ?1,000 (Performance Incentive)

Training Stipend: ₹7,500 (During 15 days training period)

Professional work environment

Growth and development opportunities

How to Apply:

Call: 7869466518

Email: anamika.saxena@magnumgroup.co.in

For walk-ins, visit us at:

Ground Floor, Chinar Incube Business Center, Hoshangabad Road, Bhopal

Job Type: Full-time

Pay: ₹16,000.00 - ₹17,000.00 per month

Expected Start Date: 31/08/2025