Customer Support Associate

Year    MH, IN, India

Job Description

Job Title:

Customer Support Executive

Company:

Kaizen Infotech Solutions Pvt. Ltd.

Location:

In-office - Wagle Estate, Thane

Job Type:

Full-time

About the Role:


We are looking for enthusiastic freshers with strong communication skills to join our customer support team. If you enjoy helping people, solving problems, and communicating confidently--this role is perfect for you.

Key Responsibilities:



Handle incoming and outgoing calls related to passenger and driver support Assist users with app installation, registration, and basic troubleshooting Communicate information clearly and politely Maintain call logs, update records, and follow up when needed Resolve customer queries with patience and a problem-solving approach Share customer feedback with relevant teams Ensure a positive experience for every caller

Required Skills:



Fluency in Hindi & Marathi is mandatory Strong verbal communication and listening skills Basic mobile app & computer usage knowledge Polite, patient, and customer-focused attitude

Who Can Apply:



Candidates who can join full-time, in-office (Wagle Estate, Thane) Candidates from Mumbai/Thane/Navi Mumbai preferred

Perks:



Hands-on learning in customer support processes Supportive workplace environment Exposure to a fast-growing mobility project
Job Type: Full-time

Pay: ₹9,968.13 - ₹12,000.00 per month

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4866892
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year