Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have Participate in training opportunities provided by the organization or by outside entities
Job Types: Full-time, Permanent
Pay: ₹21,000.00 - ₹33,774.27 per month
Benefits:
Health insurance
Provident Fund
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
Hindi (Preferred)
Shift availability:
Day Shift (Preferred)
Work Location: In person
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