Job Description

We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. The ideal candidate should have good communication skills in English and at least one regional or alternative language. This is a rotational shift-based role suitable for candidates looking to build a career in customer service.

Key Responsibilities:

Handle customer queries and complaints via phone, email, or chat. Provide accurate information and support on products and services. Escalate unresolved issues to the appropriate departments. Maintain records of customer interactions and transactions. Ensure customer satisfaction and deliver a great service experience.

Required Qualifications & Skills:

Minimum qualification: 12th Pass (Higher Secondary Education) Age: Below 30 years. Excellent communication skills in English. Basic computer knowledge and typing skills. Willing to work in 24x7 rotational shifts, including night shifts and weekends. Preferred (but not mandatory): Previous experience in customer service or BPO.
Job Types: Full-time, Fresher

Pay: ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Language:

English (Required) Hindi (Preferred)
Work Location: In person