Job Description

Location:

Chira Bazaar Marine Lines, East.

Job Type:

Full-time

Experience:

0-2 Years / Fresher can apply

Salary:

10,000 To 15,000

:

We are looking for a friendly, reliable, and solution-oriented

Customer Support Executive

to join our team. You will be the first point of contact for our customers, helping them with inquiries, issues, and support requests.

Key Responsibilities:

Respond to customer queries via phone, email, or chat in a timely and professional manner Resolve product or service issues by clarifying customer concerns and providing solutions Maintain accurate records of interactions and follow up to ensure resolution Collaborate with internal teams to escalate or address customer concerns Provide feedback to improve our service quality and customer experience

Requirements:

Excellent communication skills in English & Hindi (verbal and written) Strong problem-solving skills and a customer-first attitude Basic computer knowledge (Excel tools, email, chat platforms) Ability to stay calm under pressure and handle multiple tasks Prior experience in customer support is a plus, but not mandatory
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Language:

English (Preferred) Hindi (Preferred)
Work Location: In person