Customer Support Associate
Job Description
Job Title : Customer Support Associate Location : Kolkata Experience : 1 year or more on paper BPO experience required Skills : Good communication skill in English & Hindi : \'Designation : Advance resolution expert (L2) Job Profile : Handling escalation calls. Job Type : Full Time -Permanent - Duration 9 Hours (including 1 hr break) Mandatory Criteria : Communication skill - Excellent communication needed in English and Hindi Education - Higher secondary Experience - min 1year BPO exp required. Work Timing - 24*7 rotational (drop and pickup available for odd shifts) Week off -Rotational,6 days working. Maximum Age Limit - 40 Interview Structure : HR round - Yes Typing Test -Min 30WPM/90% accuracy Psychometric test Versant test(Versant score should be 4) Client round Documents Required : Aadhar Card (Complete Date of Birth) - Mandatory Pan Card - Mandatory Education Marks sheets - 10th, 12th, Mandatory Experience Letter, Offer Letter, Pay slips (last 3 months) Salary and Benefits : CTC-245000/-, Salary in hand 18342/-. Salary from first day ESIC & PF Interview Details : Office Address - Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol - 156 Interview Timing- 11.30 am to 4.30 pm Date- Every Monday to Saturday \'
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Job Detail
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Job IdJD3163396
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear