Job Description

We are seeking a proactive and client-focused Customer Support Executive to join our Operations Department. The candidate will act as a bridge between clients and the internal team, ensuring smooth communication, efficient operations, and timely delivery of services.

Key Responsibilities:

Interact and communicate with clients to understand their branding and advertising requirements. Collect, document, and share client briefs with the internal team clearly and effectively. Coordinate day-to-day operations to ensure timely and accurate delivery of services. Prepare and present client presentations (PPTs) as required. Follow up with clients for feedback, approvals, and revisions. Maintain strong working relationships with both clients and the creative/operations team. Assist in improving internal processes and client service quality.

Key Requirements:

Minimum 1 year of experience in client servicing, customer support, or operations. Proficient in client communication and requirement gathering. Knowledge of Hindi and Tamil is a strong advantage. Basic to intermediate skills in PowerPoint and MS Office tools. Good understanding of branding and advertising concepts (preferred). Strong organizational and time management skills. Positive attitude, team player, and solution-oriented mindset.
Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

Speak with the employer

+91 9061744355