Customer Support Associate

Year    KL, IN, India

Job Description

Key Responsibilities:



Make outbound calls to prospective or existing customers to inform them about products, services, or campaigns. Receive inbound calls and respond to customer inquiries in a professional manner. Understand customer needs and provide accurate information or solutions. Follow up on leads and maintain customer records in the CRM/database. Achieve daily, weekly, and monthly call and conversion targets. Maintain call quality, professionalism, and adherence to scripts and compliance standards. Escalate complex customer issues to the appropriate departments. Provide feedback on customer responses, objections, and trends to improve processes.
Job Type: Full-time

Pay: ?8,576.68 - ?27,090.35 per month

Schedule:

Day shift
Experience:

Customer service: 2 years (Preferred)
Language:

English (Required) Hindi (Preferred)
Work Location: In person

Speak with the employer


+91 8714675013

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Job Detail

  • Job Id
    JD3834559
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year