Customer Support Associate

Year    Khurda, OR, IN, India

Job Description

Job Title:

Telesales Executive

Location:

Bhubaneswar, Odisha

Department:

Sales & Business Development

Reports to:

Sales Manager / Business Development Head

About EzTruck Logistics



EzTruck is a technology-driven logistics company focused on simplifying and streamlining the trucking and logistics ecosystem in India. We connect businesses with reliable transport solutions and ensure efficiency across supply chains. We are looking for

Telesales Executives

who can drive customer acquisition and business growth through effective telecommunication.

Job Summary



The Telesales Executive will be responsible for reaching out to potential customers, explaining EzTruck's logistics solutions, generating leads, and converting them into clients. This role involves strong communication skills, sales acumen, and the ability to build customer relationships over calls.

Key Responsibilities



Make outbound calls to potential customers (B2B clients, shippers, transporters, and partners). Explain EzTruck's services, pricing, and value propositions clearly and persuasively. Generate leads, follow up on inquiries, and convert them into business opportunities. Maintain customer database (CRM/Excel/HRMS) with updated records of calls and interactions. Achieve daily/weekly/monthly sales targets and KPIs. Build and maintain positive relationships with clients to encourage repeat business. Work closely with the Sales and Operations teams to ensure smooth onboarding of customers. Collect market feedback and customer requirements to share with the management team.

Qualifications & Skills



Graduate in any discipline (Business, Marketing, Logistics preferred). 1-3 years of telesales/inside sales experience (logistics/transport industry experience is a plus). Excellent communication skills in English, Hindi, and Odia. Strong persuasion, negotiation, and relationship-building skills. Basic knowledge of CRM tools, MS Excel, and telecalling systems. Ability to handle high call volumes and meet sales targets.

Key Competencies



Customer-centric approach with problem-solving mindset. Self-motivated, result-oriented, and target-driven. Team player with positive attitude and resilience. Ability to work in a fast-paced logistics environment.
Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Language:

Hindi (Preferred) * English (Preferred)

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Job Detail

  • Job Id
    JD4103073
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Khurda, OR, IN, India
  • Education
    Not mentioned
  • Experience
    Year