Customer Support Associate

Year    KA, IN, India

Job Description

We are looking for a someone with excellent spoken English & Kannada who also has 0-2 years of experience in operations support or similar roles.

Shift Timing:

6 a.m- 3 p.m (Monday- Saturday)

Location:

Jayanagar, 4th block

*Male candidates are preferred for this role



Job Responsibilities:



Monitoring day to day operations of site Vehicle Tracking and Incident Communication to Management, Client & commuters/ guardians Real-time system updates driver/ attender/ vehicle change Any changes/modification to routes/ child/ commuter using transport Regular System Updates Trip Scheduling New Employee/ Vehicle induction (including GPS, & Camera) Upkeep of vehicle (including GPS, & Camera) & employee statutory Reporting & Analysis Log in - Log out reports Attendance reports Breakdown reports Mileage reports Diesel filling reports Maintenance Escalations Checklist Verification of Trips undertaken by Drivers Ground team performance report

Must-have skills: Excel, Good oral and written communication skills in English and Kannada



About the Company:



NVS is a 19-year-old people transportation firm that caters to over 30+ schools and corporations that include thousands of employees and parents, currently resulting in over 20,000+ Daily active users. We also have a software business that is 4 years old. We are a growing firm with a pan-India but Bangalore-heavy presence and are constantly innovating. We pride ourselves on providing top-notch feature-rich products and customer-centric reliable services. We are rapidly expanding to top schools, corporations, and new cities. We are keeping kids safe, ensuring employees reach the office on time and parents rest assured.

Job Type: Full-time

Pay: ?15,000.00 per month

Benefits:

Flexible schedule Health insurance
Work Location: In person

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Job Detail

  • Job Id
    JD5156903
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year