Customer Support Associate
Year KA, IN, India
Job Description
Key Responsibilities:
Answer incoming calls promptly and professionally Respond to patient inquiries regarding services, doctors, timings, and procedures Schedule, confirm, cancel, and reschedule appointments Provide guidance on billing, insurance, and registration processes Route calls to appropriate departments or medical staff when required Record call details and update patient information in hospital systems Handle complaints calmly and escalate unresolved issues Maintain patient confidentiality and follow hospital policies
Job Type: Full-time
Pay: ₹300,000.00 - ₹360,000.00 per year
Work Location: In person
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Job Detail
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Job IdJD5033963
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear