Job Description

ob Title:

Customer Support Executive (CSE)

Experience:

2 Years

Location:

Bangalore

:

We are looking for a Customer Support Executive to handle customer interactions through emails and outbound calls. The ideal candidate should be committed to providing exceptional customer service and ensuring customer satisfaction.

Key Responsibilities:

Manage incoming emails and make outbound calls to resolve customer queries effectively Identify and understand customer needs to ensure high satisfaction Build and maintain trust with customers through professional communication Provide accurate, complete, and timely information using appropriate tools and methods Handle customer complaints, offering effective solutions and timely follow-ups Maintain records of customer interactions and update customer accounts Follow standard communication procedures, guidelines, and company policies Go the extra mile to actively engage and retain customers
Job Type: Full-time

Pay: ?300,000.00 - ?500,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person