Are you passionate about helping people and have excellent English proficiency skills? Sagility Healthcare is seeking a dynamic individual to join our team as a Customer Support Associate. As a key member of our customer support team, you will play a crucial role in ensuring US Healthcare Consumers have a seamless patient experience
Key Responsibilities:
1. Providing insurance information to healthcare professionals through inbound calls.
2. Maintain accurate and detailed records of interactions.
3. Collaborate with other team members to improve overall customer satisfaction
4. Being active participant during process training and company policies orientation to provide accurate information to customers
5. Contribute to a positive and collaborative work environment by actively participating in team meetings and training sessions
If you are eager to capitalise on your strong communication skills and a desire to make a difference, we want to hear from you!
Join our team at Sagility Healthcare and help us provide seamless patient to our valued clients. Apply now!
2. Min: 1yr exp & Max: 2yr exp, International Voice Process Experience
3. Good English Communication skills
4. Comfortable with Night Shift
5. Candidates should be Bangalore residents
Job Type:
Onsite, Full Time, Permanent
Pay:
?21,300.00 - ?27,300.00 per month
Benefits:
Two Way Cab Facility
Casual Dress Code
Health insurance
Life insurance
Provident Fund
Schedule:
Monday to Friday
Night shift
US shift
Language:
English (Required)
Work Location:
AMR Tech Park, No 23 &24, Hosur Rd, Bommanahalli, Bengaluru, Karnataka 560068
Job Types: Full-time, Permanent
Pay: ?21,300.00 - ?27,500.00 per month
Benefits:
Commuter assistance
Health insurance
Life insurance
Provident Fund
Schedule:
Monday to Friday
Night shift
US shift
Application Question(s):
Are you located in Bangalore?
Education:
Bachelor's (Required)
Experience:
International voice process: 1 year (Preferred)
Domestic voice process: 1 year (Preferred)
Inbound voice: 1 year (Preferred)
Outbound voice: 1 year (Preferred)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Work Location: In person