Job Description

Industry:

IT / Software Services

Location:

Phase 8B, Sector 74, Mohali

Experience:

Minimum 6 months in International Calling (Voice Process)

Working Hours:

Rotational Shifts (4:00 AM - 6:00 PM)

Weekend Availability:

Mandatory

About the Role

We are looking for a

Dynamic and Enthusiastic International Telecaller

to join our growing team. If you have experience in

international voice processes

, enjoy engaging with clients, and can confidently handle global communications, this role is for you.

As a key member of our team, you will handle

both Inbound and Outbound Calls

, maintain client records, resolve queries, and ensure an excellent customer experience across multiple time zones.

Key Responsibilities

Make

Outbound International Calls

to prospective & existing clients for follow-ups, service updates, and lead generation. Handle

Inbound calls

and professionally address client queries. Maintain accurate records in

CRM

systems and ensure updated communication logs. Build and strengthen

Client Relationships

with effective communication. Collaborate with internal teams to resolve client concerns and ensure smooth coordination.

? Requirements

Minimum

6 months of experience

in international calling (voice process). Excellent

spoken & written English communication skills

. Strong interpersonal and client-handling skills. Familiarity with

CRM tools

& Microsoft Office. Basic understanding of

IT / software services

is an advantage. Flexible to work in

Rotational Shifts (4:00 AM - 6:00 PM)

.

Weekend availability

is required.

Why Work With Us?

Be part of an

innovative IT company

with global clients. Gain

International Exposure

and career advancement opportunities. Enjoy a

Collaborative and Professional

work environment. Earn

performance-based incentives and rewards

. Access a supportive, growth-oriented workplace where your efforts are recognized.
Job Type: Full-time

Pay: ?25,000.00 - ?45,000.00 per month

Language:

English (Required)
Work Location: In person

Speak with the employer

+91 8968890403