Customer Support Associate Hsd

Year Mumbai, Maharashtra, India

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Responsible for developing and implementing consistent and economical monitoring system for delivery of Product and Service promises to the Customer
Based on Customer feedback and CSI studies recommend and lead process changes.
Monitor and implement these changes in processes from Product and Service Managers to field and the contact center
Implementation of segment specific Loyalty Programs to acquire and retain loyal retail customers

Job Type: Full-time Salary: \xe2\x82\xb9500,000.00 - \xe2\x82\xb9708,660.00 per year Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

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