Customer Support Associate

Year    HR, IN, India

Job Description

At

SalarySe

, we're on a mission to make money work harder for India's salaried professionals. We provide UPI-based credit, financial wellness tools, and rewards to empower employees.

Role Overview



We're looking for a

Customer Support Associate

to be the first point of contact for our users, resolving queries, ensuring smooth onboarding, and delivering a great customer experience.

Key Responsibilities



Handle queries via phone Provide accurate info on SalarySe's services. Troubleshoot issues and coordinate with internal teams. Maintain records of customer interactions in CRM. Escalate complex cases and share user feedback with the team.

Requirements



Graduate, 1-2 years of experience in customer support in International BPO. Excellent communication skills (English & Hindi). Problem-solving ability, patience, and customer-first mindset.

Why Join Us



Be part of a fast-growing fintech startup. Growth opportunities in customer success & operations.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Application Question(s):

What is your Expected CTC? What is your Notice Period? * What is your Current CTC?

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Job Detail

  • Job Id
    JD4374073
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year