Job Description

We are hiring across multiple Voice, Chat, Technical Support, and Outbound Sales processes in Gurgaon. If you have excellent English communication and a drive to deliver great customer experiences, apply now.

Roles Available:

Customer Success Associate - Voice (Domestic) International Customer Support - Voice Technical Support - International Chat + Voice Outbound Sales Associate - Voice

Key Responsibilities:

Handle inbound and outbound customer interactions via calls and/or chat Provide accurate information, troubleshoot issues, and ensure resolution Document interactions and drive end-to-end closure Achieve quality and performance benchmarks Drive sales conversions for sales processes

Eligibility and Skills:

Excellent English communication (spoken and written), clear grammar and pronunciation; no MTI/RTI Qualification: Graduate or Undergraduate as per process Freshers eligible for select roles Mandatory experience where specified: International Tech Support (min 6 months) for technical roles Outbound BPO Sales (min 1 year) for sales roles Age: 18 to 35 years (role-wise variations may apply)

Compensation:

Domestic Voice: 25,000 CTC; approx. 20,400 in hand International Voice (US): up to 32,000 CTC Technical Chat + Voice (International): 31,000 CTC Outbound Sales (Voice): 26,000 CTC; approx. 21,200 in hand International Voice - Reach Mobile: 26,000 to 29,000 CTC; approx. 21,400 to 25,400 in hand

Benefits:

Both-side cab facility for international processes Night shift allowance where applicable Performance incentives (monthly and/or quarterly) Virtual interview may be available for select roles

Work Mode and Shifts:

Location: Gurgaon (Udyog Vihar Phase 4, Sector 18, Sector 30) Work from Office 5 or 6 days working depending on process Rotational shifts for most roles; day shift window for female candidates on specific processes

Who Can Apply:

Freshers with strong English for applicable roles Candidates with International Voice/Chat Tech Support or BPO Sales experience Comfortable with rotational/night shifts Immediate joiners preferred

How to Apply:

Share your updated resume and fill the application form: https://forms.gle/f6kQA4NaCntpUrJJ8

Durgesh
7821854124

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

Commuter assistance * Provident Fund