Job Description

Job Title: Customer Support Executive - Wheelz Blended (CL 11)

Location:

Gurugram

Job Type:

Full-Time

Process:

Wheelz Blended (Chat + Voice)

CTC:

?4,35,000 (Based on current CTC and experience)

In-hand Salary:

?29,500/month

MIV (Monthly Incentive Variable):

?2,500/month

Eligibility Criteria:

Education:

Graduates only (B.Tech / BE candidates are not eligible)

Experience:

Minimum 1 year of Customer Service experience (Voice / Chat / Blended)

Current Role Level:

CL 11

Assessment Criteria:

CSVAR ? OPS ? Voice Versant 60 ? NV Versant 54

Minimum NV Versant Score:

54

Minimum Voice Versant Score:

60

Key Skills Required:

Strong verbal and written communication skills Proficient in customer handling across chat and voice platforms Comfortable working in rotational shifts Quick learner with a strong problem-solving mindset Attention to detail and a team-oriented attitude

Additional Information:

Work Mode:

Work-from-office

Shifts:

Rotational (24/7 including night shifts)

Week Offs:

Rotational

How to Apply:

Interested candidates can send their CV to:

Email:

hryogita.pandey@proton.me

Contact:

8817078377

Job Types: Full-time, Fresher

Pay: ?25,000.00 - ?29,500.00 per month

Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Language:

English (Preferred)
Location:

Gurgaon, Haryana (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person

Speak with the employer

+91 8817078377