to assist customers through voice or non-voice channels. This role is ideal for candidates with strong communication skills, a positive attitude, and a willingness to learn. Both freshers and experienced professionals are welcome to apply.
Key Responsibilities:
Respond to customer queries via call, email, or chat
Provide clear and effective solutions to customer concerns
Update and maintain accurate customer records
Meet service quality and productivity targets
Work collaboratively with team members to ensure smooth operations
Eligibility Criteria:
Education: Undergraduate or Graduate (any stream)
Experience: Freshers and experienced candidates can apply
Languages: Proficiency in English and Hindi (verbal & written)
Basic computer knowledge is preferred
Willingness to work in rotational shifts
Additional Details:
Work Mode:
On-site (Gurgaon office)
Working Days:
6 days a week, 1 weekly off
Shift Timing:
Rotational shifts (including day or night shifts based on process)
Training:
Provided after selection
Benefits:
Monthly performance incentives
This is a great opportunity for those looking to build a career in customer service and gain corporate exposure.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental Pay:
Performance bonus
Language:
English and Hindi (Required)
Work Location: In person
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