Job Description

JOB DESCRIPTION:

Position Name: Customer Associate

Employment Type: Full-Time

Willingness to work in rotational shift

Eligibility Age Criteria: Age: 18 - 35 years

Job Types: Full-time, Fresher

Qualification:

Minimum 12th Pass / Diploma or 10th +2 years of ITI Computer Skills: Basic computer knowledge

Key Responsibilities:

Handle customer requests, queries, and complaints effectively through inbound calls. Provide accurate information and support to customers in a professional manner. Maintain customer satisfaction by ensuring timely resolution of issues. Update call logs and maintain records in the system.

Shift Timings:

Female Candidates:

(Day shift only)

Any 9-hour shift between

6:00 AM - 8:00 PM

(including 1-hour break).

Language Proficiency Requirement & Salary (CTC):

Hindi + Basic English

- Up to ?

15,500 CTC

(Including PF & ESIC)

Marathi + Basic English

- Up to ?

17,500 CTC

(Including PF & ESIC)

English Proficiency

- Up to ?

20,000 CTC

(Including PF & ESIC) Male Candidates: Any 9-hour shift between

12:00 PM - 12:00 AM

(Midnight)

(including 1-hour break).
Job Types: Full-time, Permanent, Fresher

Pay: ?13,000.00 - ?16,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person