Job Description

Understand OMSGuru platform and it's functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, orby email Maintain an updated knowledge of the organization's products, services, and customerservice policies Explain simply and clearly in response to customer questions and check for customerunderstanding and acceptance Recommend new products or services or make suggestions for improvements byidentifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering anyquestions they may have. Establish and maintain good rapport with customers by using positive language andanticipating their needs.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Paid time off * Provident Fund