Key Responsibilities:
Respond promptly to customer inquiries via phone, email, chat, or in-person.
Handle and resolve customer complaints in a professional and empathetic manner.
Maintain detailed records of customer interactions, transactions, comments, andcomplaints.
Identify customer needs and provide appropriate solutions or direct them to therelevant department.
Ensure customer satisfaction and provide professional support throughout thecustomer journey.
Follow communication guidelines and procedures as per company standards.
Collaborate with internal teams to escalate and resolve customer issues efficiently.
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?22,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Work Location: In person
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