Customer Support Associate

Year    Gandhi Nagar, TN, IN, India

Job Description

WE ARE HIRNG FOR THE ROLE : CUSTOMER SUPPORT



LOCATION : ADYAR



SALARY RANGE : 15K - 20K



MANDATORY : HINDI



Key Responsibilities



Handle

inbound and outbound customer calls

, WhatsApp chats, and emails. Provide product information related to

games, consoles, accessories

, pricing, and availability. Assist customers in

placing orders, tracking shipments

, and resolving delivery-related issues. Manage and resolve complaints regarding

damaged, defective, or incorrect products

. Coordinate with

inventory, logistics, and store teams

for stock or service updates. Update customer interaction details in the

CRM or system

. Explain return, replacement, and exchange policies clearly to customers. Follow up with customers until the issue is fully resolved. Maintain professionalism, patience, and a positive attitude in every interaction.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5034494
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gandhi Nagar, TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year