, WhatsApp chats, and emails.
Provide product information related to
games, consoles, accessories
, pricing, and availability.
Assist customers in
placing orders, tracking shipments
, and resolving delivery-related issues.
Manage and resolve complaints regarding
damaged, defective, or incorrect products
.
Coordinate with
inventory, logistics, and store teams
for stock or service updates.
Update customer interaction details in the
CRM or system
.
Explain return, replacement, and exchange policies clearly to customers.
Follow up with customers until the issue is fully resolved.
Maintain professionalism, patience, and a positive attitude in every interaction.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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