Job Description

Hiring: Customer Support Associate (Female) - Tutopia Learning App

Location:

Kolkata

Company:

Tutopia Learning App

Position:

Customer Support Associate

Salary:

?20,000 - ?25,000 (Based on interview performance)

Job Type:

Full-Time

Week Off:

Rotational

Eligibility Criteria:

Gender:

Female candidates only

Language:

Fluency in

Bengali

is mandatory

Education:

Master's Degree (any discipline)

Experience:

Freshers and experienced candidates welcome

Key Responsibilities:

Assist students and parents via phone/chat regarding the app

Resolve customer queries effectively and empathetically

Coordinate with internal teams for issue resolution

Maintain records of customer interactions

Why Join Us?

Work with a dynamic and growing EdTech company

Opportunity to make a difference in students' lives

Supportive work culture

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Language:

English (Required) Hindi (Preferred)
Work Location: In person

Speak with the employer

+91 7363908296
Application Deadline: 19/07/2025
Expected Start Date: 18/07/2025