Handle customer inquiries through phone, email, chat, or social platforms.
Resolve product/service-related queries promptly and professionally.
Maintain accurate records of customer interactions.
Follow up on pending issues until resolution.
Coordinate with internal teams (operations, logistics, technical, sales) to solve complex cases.
Process returns, refunds, order updates, or account-related requests (if applicable).
Ensure high customer satisfaction scores (CSAT).
Identify recurring issues and suggest process improvements.
Job Type: Full-time
Pay: ?11,720.44 - ?21,000.00 per month
Work Location: In person
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