Job Description

Job Title: Customer Support Associate : We are seeking a Customer Support Associate to join our team and provide exceptional customer service to our clients. In this role, you will be responsible for answering inquiries, resolving customer issues, and providing information about our products and services. You will interact with customers through various channels, including phone, email, and chat, and provide timely and effective responses to their inquiries. Responsibilities: Respond promptly to customer inquiries through phone, email, and chat channels Provide accurate information about products and services to customers Resolve customer issues and complaints in a timely and effective manner Maintain a positive and professional attitude while interacting with customers Keep records of customer interactions, transactions, comments, and complaints Collaborate with other teams to ensure a seamless customer experience Continuously improve customer service skills and knowledge of company products and services Requirements: Excellent communication skills, both verbal and written Strong problem-solving and decision-making skills Ability to multitask and work in a fast-paced environment Strong attention to detail Experience in customer service or a related field is preferred Bachelor\'s degree is preferred but not required If you are a customer-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity. Job Type: Full-time Salary: 97,000.00 - 98,000.00 per month Benefits:

• Cell phone reimbursement
• Flexible schedule

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Experience:

• Customer service (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91-XXXXXXXXXX