Customer Support Associate
Job Description
We are hiring for a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. Responsibilities: Manage large amounts of incoming phone calls Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements: Both Freshers and Experienced can apply. Good Communications skills are required. Candidate should be comfortable in english. Job Types: Full-time, Regular / Permanent Salary: 918,000.00 - 922,000.00 per month Schedule:
- Day shift
- Gurugram, Delhi - 122022, Delhi: Reliably commute or planning to relocate before starting work (Required)
- Do you belong to Delhi or Gurgaon?
- English (Required)
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Job Detail
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Job IdJD2990357
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear